How important is customer service?

Aratubo is aware of the importance of having someone you trust at the other end of the telephone line.

With the aim of understanding first-hand what its customers most value, Aratubo conducts annual Satisfaction Surveys, in which the service provided by the sales department is evaluated in very positive terms.

The majority of the respondents state that customer service is our greatest strength and that the considerable availability of their regular contact person is an essential factor for customers.

In particular, the automotive sector places a focus on the service offered, giving Aratubo a score of 4.5 points out of 5.

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